Official Documents

Privacy Policy Aladdin98 — Your Personal Data Protection

At Aladdin98, your privacy is more than a legal obligation — it is part of our commitment to building a platform you can genuinely trust. This document clearly explains how we collect, store, use, and protect your personal data at all times.

Last Updated: 1 January 2026
256-bit SSL Encryption

All data is transmitted and stored with industry-grade encryption.

No Data Sales

Your personal information is not sold to any third party.

User Controls

You have the right to access, correct, or delete your data at any time.

PDPA Compliance

Our policy complies with the Malaysia Personal Data Protection Act 2010.

Six Core Data Protection Principles of Aladdin98

This is how we ensure your data is always in the right hands and used only for purposes you have consented to.

Minimal Collection

We only collect data that is strictly necessary for platform operations — no excessive collection or data irrelevant to our services.

Secure Storage

Your data is stored on servers protected with AES-256 encryption and enterprise-grade firewalls. Internal access is also subject to strict controls.

Full Transparency

We are always transparent about how and why your data is used. No hidden agendas — what you read here is exactly what we practise.

Guaranteed User Rights

You may request a copy of your data, seek correction of inaccurate information, or request deletion of your account and associated data at any time.

Cookie Controls

We use cookies to enhance your experience on the platform. You can manage your cookie settings through your browser at any time without affecting core functionality.

Periodic Review

Our Privacy Policy is reviewed periodically to ensure it remains relevant and compliant with the latest data protection laws in Malaysia.

1 Introduction

Aladdin98 respects the privacy of every user on our platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you register, access, or use any service offered through the Aladdin98 website and mobile app.

This policy applies to all users of the Aladdin98 platform, including registered members, casual visitors, and any party interacting with our platform in any capacity. By using the Aladdin98 platform, you agree to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions Aladdin98, which also forms part of your agreement with us.

2 Personal Data We Collect

We collect various types of information depending on how you use the Aladdin98 platform. Generally, the data collected falls into two main categories:

Data Categories Examples of Information Primary Purposes
Identity Data Full name, date of birth, identity card number Account verification & KYC
Contact Data Email address, phone number, residential address Communication & support
Financial Data Payment methods, deposit records, withdrawal records Transaction processing
Technical Data IP address, device type, browser, operating system Security & improvements
Gaming Data Betting records, game history, game preferences Personalised experience & audit

In addition to data you provide directly, we also collect certain information automatically through cookie technology, tracking pixels, and server logs when you use our platform. This information is used solely for security purposes and to improve the user experience.

3 How We Use Your Data

Every piece of information we collect is used for a clear and legitimate purpose. aladdin98 does not use your data for purposes unrelated to the services you use. The primary purposes of data use are as follows:

  • To process account registration and verify your identity through the required KYC process.
  • To process deposits, withdrawals and all financial transactions securely and efficiently.
  • To provide effective customer support and resolve any issues you encounter.
  • To send important account notifications, promotions you have subscribed to and platform updates.
  • To detect and prevent fraud, money laundering and any activity that violates our terms of use.
  • To comply with legal and regulatory requirements applicable to online gaming platforms.
  • To analyse usage patterns and improve the design and performance of our platform.
  • To provide a more personalised gaming experience based on your preferences and playing habits.

You may opt out of marketing communications at any time by contacting our support team. However, account and security notifications cannot be disabled as they are essential for your protection.

4 Data Sharing & Disclosure

Aladdin98 does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, there are specific situations where we may need to share your information:

  • Trusted Service Providers: Third parties that assist us in operating the platform, such as payment processing providers, cloud services and technical support — all bound by strict confidentiality agreements.
  • Regulatory Authorities: When required by law, we will disclose the necessary information to relevant authorities such as Bank Negara Malaysia or law enforcement agencies.
  • Fraud Prevention: We may share information with security partners to detect and prevent fraud affecting our platform.
  • Business Transfers: If aladdin98 is involved in a merger, acquisition, or asset sale, user data may be transferred — but you will be notified in advance.

In all of the above situations, we ensure that any party receiving your data adheres to data protection standards equal to or higher than our own.

5 Data Security

Protecting your data is our technical priority. Aladdin98 continuously invests in security infrastructure to ensure your information is always protected against unauthorised access, breaches or misuse.

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Passwords are stored using a one-way hashing algorithm — no one, including our staff, can view your original password.
  • Two-factor authentication (2FA) is available and encouraged for all user accounts.
  • Round-the-clock security monitoring by our information security team to detect any threats in real time.
  • Strict internal access controls — only authorised staff may access user data, and only for legitimate purposes.
  • Penetration testing is conducted regularly by independent security experts to identify and address any vulnerabilities.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a security incident involving your data, we are committed to notifying you within the timeframe required by law.

6 Cookies & Tracking Technologies

Aladdin98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login sessions and security settings. Cannot be disabled.
  • Performance Cookies: To gather information about how you use the platform and help us improve its performance and design.
  • Functional Cookies: To save your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: To help us understand traffic patterns and platform usage in an aggregated, anonymised manner.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some features on the Aladdin98 platform.

7 Your Rights as a User

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data we hold about you. Aladdin98 is committed to respecting and facilitating the exercise of these rights:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal requirements.

Right to Object

Object to the use of your data for direct marketing purposes.

Right to Portability

Receive your data in a machine-readable format whenever needed.

Right to Restriction

Request restriction of the processing of your data in certain circumstances.

To exercise any of the above rights, please contact the aladdin98 customer support team. We will process your request within 30 business days.

8 Data Retention Period

Aladdin98 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active account data is retained for as long as your account remains active and for seven years after account closure for legal compliance purposes.
  • Financial transaction records are retained for a minimum of seven years to comply with tax and anti-money laundering regulations.
  • Customer support communication logs are retained for three years for reference and resolution of any disputes.
  • Anonymised analytics data is retained for a longer period for research and platform improvement purposes.

Once the relevant retention period has expired, your data will be securely deleted or anonymized in accordance with industry-standard procedures.

9 Third-Party Links & Services

The aladdin98 platform is integrated with several trusted third-party service providers to ensure smooth operations. This includes payment processing providers, gaming platforms, identity verification services and cloud infrastructure providers.

While we carefully select third-party partners and ensure they meet high privacy standards, this Privacy Policy does not cover the privacy practices of those third parties. We encourage you to read the privacy policy of the relevant service providers.

All third-party service providers we work with are bound by strict data processing agreements and may only use your data for purposes we have specified.

10 Child Protection

Aladdin98 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect any personal data from minors.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team right away.

11 Amendments to the Privacy Policy

Aladdin98 reserves the right to modify or update this Privacy Policy at any time. Changes take effect immediately upon publication on this page with a new "Last Updated" date.

For significant changes, we will notify you via an in-platform notification or your registered email. Continued use of the aladdin98 platform after such notification constitutes your acceptance of the updated Privacy Policy.

  • We recommend reviewing this page regularly to ensure you are always up to date with our latest privacy practices.
  • Version history of our Privacy Policy is available on request through our customer support team.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is available 24 hours a day, 7 days a week.

You may reach our Data Protection Officer via:

  • Support email: [email protected]
  • Live chat on the aladdin98 platform (available 24/7)
  • Page FAQ us for answers to frequently asked questions

We are committed to responding to all privacy-related inquiries within three business days. For more complex cases involving data access or deletion rights, please allow up to 30 business days for us to process your request thoroughly.

Your trust is our most valuable asset. We do not take lightly the responsibility that comes with managing your personal data and are committed to handling it with full integrity and transparency.

Play Safe, Play with Confidence

With a transparent Privacy Policy and world-class security systems, Aladdin98 is a platform you can truly trust. Register today and enjoy the best gaming experience in Malaysia.

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